Incident Response Services
Our incident response services are designed to help you in the recovery efforts following a cyberattack or an event that has damaged your company’s IT infrastructure. Whether you’ve experienced ransomware, data breach or any other type of incident that compromises and threatens your device, we’re here to provide you with real-time solutions.
We’re here to help you recover potentially lost information, determine the event’s causes and reduce the risk of future damaging events by identifying vulnerabilities. Our cyber incident response services minimise the impact and help your organisation recover as quick as possible.
What are the benefits of cyber incident response services?
We’re here to help you plan efficiently, act fast and prevent disaster. Avoid data loss, business interruption and expensive recovery following an attack. Here are the three main benefits of cyber incident response services:
Mitigate Impact
Having an incident response plan in place will help you instate a protocol to be followed in a crisis situation to minimise the impact. The longer your company takes to respond, the bigger the impact. That’s why a proactive response it’s vital to help mitigate the impact.
Rapid Recovery
We’re here to take the necessary steps in the given context to help your company recover and get back to standard parameters as fast as possible. Our protocol is focused on providing business continuity and reinforcing your networks in order to avoid any other similar attacks in the future.
Build Trust
Customers, strategic partners or stakeholders are more inclined to work with organisations with a well-calibrated incident response protocol. These measures show that your organisation makes efforts to prepare for the eventuality of an incident and therefore instil confidence in their customers.
A streamlined process for incident response services
We follow a 6-step approach to incident response. We implement the following steps in a cycle whenever an incident occurs:
3
Containment of threats
As soon as we identify the incident, we immediately employ containment procedures to minimize the ammount of damage.
1
Systems and processes set-up
During this phase, we evaluate and refine existing policies and procedures or instaurate new ones when necessary.
4
Removal of the threat and any possibilities for re-entry
After containment, the full extent of an attack becomes visible. During this stage, our team focuses on ejecting attackers and eliminating any present malware.
2
Identification of incident
We employ the previously determined tools and procedures to identify any suspicious or harmful activity.
5
Data recovery & system restoration
Ideally, the system can be restored without any loss of data. However, when that is not possible, our team has to determine the last clean copy of data and restore from there.
6
Feedback & adjustment
During this stage, our team reviews the steps taken during the response. We address what went well, and what didn’t and suggest any future improvements.
About our approach
Our cloud security assessment is based on a 6-step process focusing on individual areas. This way, we can ensure your organisation is protected from a large variety of security risks.
1
Overall state of security
During this stage, we conduct interviews and documentation reviews to evaluate the cloud’s infrastructure security level.
2
Management and access control
We overview user identities and access management settings such as user accounts, roles and key management.
3
Network security
We review your current infrastructure to identify any common misconfigurations that might lead to vulnerabilities.
4
Incident management
Our team is assessing the incident response policy, such as the roles and processes that are to be followed in case of an incident.
5
Workload and storage security
We assess the posture of cloud storage including object-level or block-level storage. Further on, we review security for workloads through the server configuration.
6
Feedback & adjustment
During this stage, our team reviews the steps taken during the response. We address what went well, and what didn’t and suggest any future improvements.